Terms of Service

Last updated: 10 June 2026

These Terms of Service ("Terms") govern your use of TracKeee, operated by Carolina Maria Vorster. By registering for or using TracKeee, you agree to these Terms.

1. About TracKeee

TracKeee is a web-based time tracking, invoicing, and client management platform designed for South African freelancers and small agencies. The service allows you to manage clients, track time, generate invoices with VAT, export PDF invoices, and process payments via Yoco.

2. Account Registration

• You must provide a valid email address and confirm it to use the service
• You are responsible for maintaining the security of your account credentials
• You must be at least 18 years old to create an account
• One person may not maintain more than one account
• You are responsible for all activity that occurs under your account

3. Acceptable Use

You agree to use TracKeee only for lawful purposes. You may not:

• Use the service for any illegal or fraudulent activity
• Attempt to gain unauthorised access to other users' data
• Upload malicious content or attempt to compromise the service
• Use the service to send spam or unsolicited communications
• Reverse engineer, decompile, or disassemble any part of the service

4. Your Data

You retain ownership of all data you enter into TracKeee, including client information, projects, time entries, and invoices. We do not claim any intellectual property rights over your content.

You are responsible for the accuracy of the data you enter, including VAT calculations, client details, and invoice amounts. TracKeee provides tools to assist with these calculations but does not guarantee their accuracy for tax or legal purposes.

5. Multi-Tenant Isolation

TracKeee is a multi-tenant platform. Your data is logically isolated from other users. Each user can only access their own clients, projects, time entries, and invoices.

6. Invoicing and Payments

• TracKeee generates invoices based on the data you provide. You are responsible for verifying the accuracy of all invoices before sending them to clients.
• VAT is calculated at 15% as per South African law. You are responsible for ensuring your VAT registration and compliance with SARS requirements.
• Payment processing is handled by Yoco. TracKeee does not process or store credit card information. Yoco's own terms and conditions apply to all payment transactions.
• TracKeee is not responsible for failed, delayed, or disputed payments processed through Yoco.

7. PDF Invoices

PDF invoices generated by TracKeee are based on the business profile and data you provide. You are responsible for ensuring all information on exported invoices is correct, complete, and compliant with South African tax requirements.

8. Service Availability

TracKeee is provided on an "as is" and "as available" basis. We make reasonable efforts to maintain uptime and reliability, but we do not guarantee uninterrupted or error-free service. We may perform maintenance or updates that temporarily affect availability.

9. Limitation of Liability

To the maximum extent permitted by South African law:

• TracKeee is not liable for any indirect, incidental, or consequential damages arising from your use of the service
• TracKeee is not liable for any financial loss resulting from incorrect invoices, failed payments, or tax miscalculations
• Our total liability shall not exceed the amount you have paid for the service in the preceding 12 months

10. Account Termination

You may close your account at any time by contacting us. We may suspend or terminate your account if you violate these Terms. Upon termination, your data will be deleted within 30 days unless retention is required by law.

11. Changes to These Terms

We may update these Terms from time to time. If we make significant changes, we will notify registered users by email. Continued use of the service after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

13. Contact

For questions about these Terms, contact:

Carolina Maria Vorster
rolina@rolinavorster.com
Weltevreden Park, Roodepoort, South Africa